Finding Support After Loss: A Guide for Oromo Families in Victoria

Finding Support After Loss: A Guide for Oromo Families in Victoria

When a loved one passes away, grief is compounded by the need to navigate unfamiliar systems. For Oromo families in Victoria, support is available—you don’t have to do this alone.


The loss of a loved one is always difficult. For members of the Oromo community living in Victoria, Australia, that difficulty is often deepened by a profound sense of isolation. Families may feel far from their homeland, uncertain of the local systems, and unsure where to turn for help.

Yet, no one needs to navigate this time alone.

Whether it is practical assistance with funeral arrangements, financial support, or emotional comfort, there are organisations and services ready to help. This guide, while general in nature, highlights the key resources available to Oromo families in Melbourne and across Victoria.


Finding Community: The Australian Oromo Community Association in Victoria (AOCAV)

One of the most vital resources for the Oromo community in Victoria is the Australian Oromo Community Association in Victoria Inc. (AOCAV).

Founded in 1984 by the first Oromo pioneers who migrated to Australia as refugees, the association has served as a cornerstone of support for approximately 5,000 Oromo people living in Victoria today . It is dedicated to preserving the rich cultural heritage of the Oromo people and facilitating community development.

More importantly for grieving families, AOCAV is committed to providing support “in times of joy and sorrow” . The association understands the significance of traditional rituals and rites of passage, including those surrounding death . When a family member passes, reaching out to AOCAV can provide:

  • Cultural Guidance: Assistance in ensuring that funeral arrangements respect Oromo customs and traditions.
  • Community Support: Mobilising the local community to offer practical help and emotional comfort.
  • Referrals: Directing families to funeral directors and other relevant services that can meet their needs .

This is often the first and most crucial step. The community association acts as a bridge between the family’s cultural expectations and the practicalities of the Victorian system.


Practical Steps: Organising a Funeral in Victoria

When a death occurs, one of the first practical steps is to contact a funeral director, even if the death is being investigated by the Coroner’s Office . Hospital staff can often assist in finding local services that are appropriate for the family’s religious and spiritual needs .

Choosing a Funeral Director

Several funeral directors in Melbourne have experience serving Victoria’s diverse communities.

One prominent provider is Le Pine Funerals. With over 130 years of service in Victoria, they are committed to serving the state’s “diverse and harmonious community, catering to all cultures, religions and traditions” . They have a multilingual team ready to assist in arranging funerals in over 140 languages .

For families seeking services that specifically cater to the Asian and broader multicultural community, Le Pine Asian offers personalised funeral services with experienced multilingual staff who can accommodate individual wishes and cultural requirements . They have a dedicated Asian Funeral Hall at their Glen Waverley location .

Other trusted funeral providers in Victoria include Tobin Brothers Funerals, White Lady Funerals, and Simplicity Funerals .

When choosing a funeral director, it is helpful to discuss any cultural or religious obligations. For Oromo families, this might include the desire for a burial as opposed to a cremation, specific rituals, or the need for a service conducted in the Oromo language or with an interpreter . It is advisable to discuss these needs openly with the funeral director to ensure they are respected.

The Funeral Director’s Role

A funeral director can oversee many aspects of the funeral, including collecting the body, completing all legal paperwork (for either burial or cremation), ordering flowers, and placing notices in the newspaper . They can be a central point of contact, coordinating all the necessary details during a time of grief.


Financial Assistance and Practical Support

Funerals can be expensive. The average cost of a traditional burial in Australia can be significant, with cremations also carrying a high price tag . However, there are avenues for financial support and assistance.

Centrelink Payments

Services Australia provides several payments to help people after the death of a loved one . It is important to contact Centrelink as soon as possible to inform them of the death. You can call the bereavement line on 132 300 and request an interpreter if needed .

Depending on your situation, you may be eligible for:

  • Bereavement Payment: This is a lump sum or a continuation of payments for a period after the death of a partner, child, or the person they were caring for .
  • Pension Bonus Bereavement Payment: A tax-free lump sum for the surviving partner of someone who was part of the Pension Bonus Scheme .
  • Bereavement assistance for carers: If the person you were caring for passes away, your Carer Payment may continue for 14 weeks .

The Services Australia social workers can provide short-term counselling, support, and information to help through this difficult time. You can ask to speak to a social worker by calling 132 850 .

Government and Community Assistance

If a person passes away without family or the means to pay for a funeral, the Victorian State Government has arrangements in place. In Victoria, the Department of Health and Human Services may contribute, and private funeral directors are contracted to handle the final disposition of those unable to pay . In such cases, cremation is the most common form of disposition, but for cultural or religious reasons, a burial may be arranged . It is worth noting that some organisations like Bereavement Assistance Limited offer means-tested charitable funerals, including no-cost and below-cost options .


Grief and Emotional Support

Beyond the practicalities, the emotional toll of losing a loved one is immense. Several national and state-based organisations offer free grief counselling and support.

  • Lifeline (24-hour crisis support): 13 11 14
  • Australian Centre for Grief and Bereavement: Provides information on grief support for all ages and offers counselling services. Phone: 1800 642 066
  • Grief Line: Offers telephone or online counselling. Phone: 1300 845 745
  • Mensline Australia: Provides telephone support specifically for men. Phone: 1300 78 99 78

Additionally, a family’s local doctor or healthcare professional can also provide support and referrals to local services . For many in the Oromo community, the spiritual and pastoral support from their church or faith community is also a vital source of comfort .


A Step-by-Step Guide: What to Do

If you are an Oromo family member in Victoria, here are the steps to take:

1. Connect with Your Community:

  • Immediately reach out to the Australian Oromo Community Association in Victoria (AOCAV). They can provide cultural and practical support.

2. Contact a Funeral Director:

  • Choose a funeral director that respects your culture. Consider providers like Le Pine Funerals who have experience with diverse communities .
  • Discuss your needs: Do you require a burial? Are there specific rituals? Do you need an interpreter?

3. Inform Centrelink and Seek Financial Assistance:

  • Notify Services Australia by calling 132 300.
  • Ask about the Bereavement Payment and other benefits you might be eligible for .
  • Inquire if you need help from a Social Worker.

4. Seek Emotional Support:

  • Don’t hesitate to call a grief support line. Services like Lifeline (13 11 14) and the Australian Centre for Grief and Bereavement (1800 642 066) are available and confidential .

The experience of losing a loved one is universal, yet deeply personal. For the Oromo community in Victoria, the path through grief involves weaving together cultural tradition with the practicalities of life in Australia. You are not alone.

Key Contacts:

  • Australian Oromo Community Association in Victoria: [A key cultural and community support network]
  • Centrelink Bereavement Line: 132 300
  • Services Australia Social Worker: 132 850
  • Lifeline (Crisis Support): 13 11 14
  • Australian Centre for Grief and Bereavement: 1800 642 066
  • Le Pine Funerals: (03) 8587 5700

For more information, you can also speak directly to your local community association or a trusted funeral director who can guide you through the specific needs of your family.